1. Who We Are

Procom Software Solutions is an IT services and software development company based in Visakhapatnam, Andhra Pradesh. We provide custom software solutions, consulting, and digital technology services to clients across India and abroad.

2. Information We Collect

We may collect and process the following types of data:

a. Personal Information

• Name

• Email address

• Phone number

• Company name

• Job title or role

• Billing and payment details

• Any information you voluntarily submit via forms or contact methods

b. Technical and Usage Data

• IP address

• Browser type and version

• Device type and operating system

• Pages you visit, time spent, and actions taken on our website

• Referring websites or sources

c. Cookies and Tracking

We use cookies and analytics tools (such as Google Analytics) to understand how users interact with our site and to improve user experience.

3. How We Use Your Information

We use the information collected for purposes such as:

• Providing software development and consulting services

• Communicating with you regarding your inquiries or projects

• Sending updates, offers, or newsletters (with your consent)

• Processing invoices and payments

• Ensuring the security and proper functioning of our website

• Fulfilling legal or regulatory obligations

4. Sharing of Information

We do not sell or rent your personal data. We may share your information only under the following circumstances:

• With trusted service providers (e.g., payment processors, email services, cloud hosting) under confidentiality agreements

• If required by law, regulation, legal process, or governmental request

• In the event of a merger, acquisition, or business transfer (with notice provided)

5. Data Security

We take data protection seriously. We implement reasonable administrative, technical, and physical security measures, including:

• SSL encryption

• Secure access controls

• Regular data backups

• Virus and malware scanning

However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Your Data Rights

As a user, you have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Lodge a complaint with a local data protection authority

To exercise any of these rights, contact us using the details provided below.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or regulatory requirements.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage users to review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover such data has been provided to us, it will be promptly deleted.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes indicates your acceptance of the revised policy.